Help needed. Imp not connecting to server

well after reading and tweaking everything, nothing worked.

My router is a Dlink DSL.2640b

BlinkUp Troubleshooting Stuck at "No Wifi settings"? The imp hasn't received any BlinkUp settings -- consult the advice above.

The blinkup process is working (I get a pulse of green light after blinkup and the behavoir of th imp changes.

Stuck at "Searching for Wifi network"? Check that your network name (SSID) is entered correctly. Note that the imp will only join 2.4GHz Wifi networks, not 5GHz ones.
is is correct, tryed wep, wpa2 and open (without password) in all of the cases the router connected with the imp (the imp mac adress shows on DHCP list and it got a local ip (192.168.1.66) (I made a fixed ip for the imp) but I tested too with automatic assigned DHCP ip too.
Stuck at "Joining Wifi network"? Check that your network password is entered correctly. Stuck at "Getting IP address"? Check the DHCP settings on your router. Also check that "MAC address filtering" isn't enabled, or isn't denying the imp access.
The password is correct, MAC add filtering is off, DHCP assigns a ip for the imp.
Stuck at "Resolving server name"? Check the DNS settings on your router. Some early imps got confused by the "DNS Relay" mode on some routers: try disabling this mode if need be.

Tryed on automatic DNS and the DNS servers I usually use 8.8.8.8 and 8.8.4.4

Check the firewall settings on your router. (The imp needs to make a connection to port 31314.)

I opened the port to imp, even selected as DMZ Host (to open all ports to the specified device)

when I try in my laptop to go to this adress it show a 404 page not found
http://imp.electricimp.com/

please help

I don’t understand:

The blinkup process is working (I get a pulse of green light after blinkup and the behavoir of th imp changes.

Do you get that green light? If not, what do you get?

Go to www.electricimp.com, sign in to you account, and you will be taken to the IDE. The address you listed isn’t valid. It seems like your Imp is fine, and the address you are using to go to the IDE is the problem.

DolfTraanberg, I get one single pulse of green light when the blinkup process is done. exactly in the moment the iphone screen stop strobing.

Go to www.electricimp.com, sign in to you account, and you will be taken to the IDE. The address you listed isn't valid. It seems like your Imp is fine, and the address you are using to go to the IDE is the problem.
Already done this many times the online IDE dont show any devices.

what adress is not valid?

https://ide.electricimp.com/ide

I can acess the IDE without a problem

http://imp.electricimp.com/ that is the adress that the imp tries to connect with the cloud that I cant reach with my laptop. it always show 404 page not found.

ok, so nothing wrong with your imp.
you have no business with http://imp.electricimp.com/.
Just go to https://ide.electricimp.com/ and log in. That’s the address where everything happens, like jwehr said.

If you log into the IDE and don’t see any new devices, but your Imp is blinking green and is connected, the problem is likely with your browser. Try using Chrome or Firefox if you are not, or log in with a different computer. Just because the Imp might try to connect to imp.electricimp.com doesn’t mean that you can.

If you still have issues, PM your mac address so I can look in the logs. If it’s doing a green blink once per second then it’s online to the server. It will have done a firmware update when it first connected, which would have been a lot of green blinking and solid green etc.

Ok, right now the imp is blinking green. But I still dont see any devices on IDE.
Chrome, Firefox on the laptop and Safari on the Iphone all says zero devices.

Hugo sending Pm with mac add now.

thanks for the help guys.

Still nothing, the imp is blinking green and nothing shows in IDE.

Don`t now what I can do to make this work.

Here is a picture of the imp and ide

You wont be able to edit on the iPhone… try another 'puter?

Ok, I just tryed on another router with another PC same results: green led blinking but nothing shows on IDE.

I think the problem is on server side. Servers love to block Brazilian ip ranges

Mine right now is 201.3.142.181

Looking at the photo, I see on the left: New Devices 1. Have you clicked on that?

Green means that it is connected to the Imp servers, and you aren’t being blocked…there could be another issue, but is seem like your Imp is correctly connected.

DolfTraanberg
I’m not seeing what you are seeing, did you try to open in full resolution? is says 0 not 1.

I’m gonna make a video of the imp behavior, maybe it will help.

sorry, didn’t have my glasses on.

@luizhavoc sorry just got round to looking at this. Your imp was one of the very very very first ones made and so connects to an old server address before being told to update. Looks like that server, which is only ever used to redirect the first 1000 imps made the first time they are powered on, was somewhat upset.

Try powering it up now and it should upgrade then work for you.

You got it!
I did not have to change anything, I just went online quickly and in less than 2 minutes was already on IDE.

:slight_smile:

Just got my first Imp and looking forward to linking it in with a R-Pi project I am working on but I cannot get it to connect to the server. Tried it on two different WIFI routers and also using a personal hotspot from my iPhone but just get the O/R/Off leds. I can see from my router that is has connected to the Wifi - I have double checked there is nothing blocking on my firewall. (I have tried a Telnet connect to “imp.electricimp.com:31314” but just get “Connection closed by remote host”). It all looked so promising but ahh so frustrating!!! Any ideas???

If you can’t telnet to the host, then something is blocking the imp’s port - this is either in your routers or your internet connection.

btw, you telnet with a space between the hostname and port number, not colon (that’s an http-ism)