Agent migrated for 4 days? help


#1

Hi there.

my agent has stopped and has been migrating for 4 days now:

it says: [Status] Agent stopped: migrating.

could anyone help me how to get it back again? will it come back automatically?

Thank you


#2

It should come back automatically, can you please DM me your agentID or device ID? We will look into it. Thanks!


#3

That message is from the server which the agent migrated from.
The agent will re-start on the new server immediately afterwards… as long as the device is either online or has been online in the last month.

Has your device been online? @kenny can look this up.