I have an imp that was working smoothly while in my physical possession no longer generating any messages on the server at all, but the person who has it has it correctly configured for wi-fi connectivity and is getting the green blinking indicating a cloud connection. What’s the next troubleshooting step?
Is it still blinked up to the correct account? If the person you gave it to blinked it up to their network, it’s possible they also blinked it up to their account, in which case it wouldn’t be running any code (unless they added some).